What Landlords Need to Know About Tenants with Animals

You have heard the saying, “A dog is a man’s best friend.” It is no secret that people love their pets. In fact, a Zillow research study found that 41 percent of renters list allowing pets as a requirement. Pets come with pros and cons. If you allow pets, you open up the rental field to more potential renters. On the flip side, if you allow pets, you open your home up to risk of damage – – urine on your carpets, damage to baseboards if they have a puppy, lawn damage, and much more. What if someone has a service animal? This is a whole different ball park. Service animals cannot be discriminated against. There are many laws you must follow if you receive an applicant with a service animal. Rancho Cordova property management team, RPM SAC-METRO want landlords to be successful and avoid lawsuits. Below you will find answers to your questions regarding pets versus service animals.

What is the Difference Between a Pet and a Service Animal?

Let us be clear, a pet is not a service animal. And a service animal is not a pet. According to Title II and Title III of the Americans with Disabilities Act (ADA), a service animal is any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. These tasks include pulling a wheelchair, alerting a person to sound, picking something up when dropped, pressing a button, or alerting a person to take medication. An emotional support animal is not a service animal. Rancho Cordova property management experts want to be clear that the work or tasks performed by a service animal must be directly related to the individual’s disability. A doctor’s note is not sufficient to claim a dog as a service animal. The following list of service animals that fit the ADA description include:

  • A guide dog or a seeing eye dog (severe visual impairments or blindness)
  • Hearing or a signal dog (hearing loss or deaf)
  • Psychiatric service dog (reminder to take medicines, turning on lights, PTSD, etc)
  • Sensory signal dog (autism)
  • Seizure response dog (seizure disorders)

Remember, if a rental applicant lists that they have a service animal, you cannot inquire as to why. The person with the disability cannot be asked about the nature or extent of the disability. They can only be asked the following two questions:

  1. Is the animal required because of a disability?
  2. What work or task has the animal been trained to perform?

These questions should not be asked if the answer is obvious.

A pet is a domestic animal kept for companionship or pleasure. Rancho Cordova property management teams too often see people trying to pass off their pets as service or therapy animals.

Service Animals and Housing Laws

A landlord or professional management teams cannot discriminate against a person with a service animal. Under the Fair Housing Act, a landlord or homeowner’s association must provide reasonable accommodation to people with disabilities so that they have an equal opportunity to enjoy and use a dwelling. While emotional support animals are not protected under the ADA, they can be considered as reasonable accommodations under the FHA.

If landlords do choose to allow pets on the property, they can charge a pet deposit upon move in. A normal pet deposit ranges between $200 and $500. This protects the property owner if damage is done by the pet during the time that it resided at the property. Charging an extra deposit, however, is illegal when it comes to a service animal. Property management Rancho Cordova teams can ask a person to certify the following when accepting an application from a tenant with a service animal:

  1. that the tenant or a member of his or her family is a person with a disability
  2. the need for the animal to assist the person with that specific disability
  3. that the animal actually assists the person with a disability.

Landlords may not set weight, size or breed restrictions on service animals.

Rancho Cordova Property Management Rights

Landlords are permitted to exclude a service animal if it causes a fundamental alteration of the goods and services provided to other tenants, or if the animal poses a direct threat to the health and safety of other tenants. Examples include a barking dog that keeps other tenants awake during the night or fecal matter left in the common area without getting cleaned up by the owner. Property management teams must document the evidence of these nuisances when they occur in order to exclude a service animal from the property. If you have any questions regarding service animals on your property, contact a lawyer.

The Bottom Line

Property management Rancho Cordova teams cannot discriminate against persons with service animals. They can choose to allow pets or not. They can charge for a pet deposit, but not for a service animal deposit. Landlords cannot inquire as to why the applicant or tenant needs a service animal. They can ask if the animal is required because of a disability or inquire as to the work or tasks that the animal has been trained to perform. Landlords cannot require a demonstration from the animal. If you have questions regarding a service animal on your property or renting to someone who has a service animal, contact your lawyer.

How Rocklin Property Management Protects Your Rental Home

Each year homeowners claim hundreds of millions of dollars worth of damage to their homes. Whether your home is brand new or old, it is still susceptible to water, wind, hail, theft, and fire damage. When this damage occurs, it will not only cost you a pretty penny, but it could displace your family, or your renters, for a significant amount of time. That is why Rocklin property management company, RPM SAC-METRO, has put together a list of the most common reasons that homeowners file insurance claims and how you can protect yourself against them happening in the first place.

The Most Common Reasons Homeowners File Insurance Claims

Windstorms

According to Travelers Homeowners Insurance data over an eight year period, windstorms take the lead by accounting for 24 percent of all annual losses. That is nearly one-quarter of all claims.

  • Short term solutions to better protect homeowners consist of pruning trees to prevent them from overgrowing and falling onto rooftops. According to the Insurance Institute of Business and Home Safety, tree-related windstorm damage causes hundreds of millions of dollars worth of damage each year.
  • Long term solutions may include the IBHS FORTIFIED Home Program. By hiring the IBHS FORTIFIED home building team, you can build a home that is reinforced and can withstand hurricanes, high winds, hail, and severe thunderstorms. The experience FORTIFIED team uses reinforcements on both new and existing homes to tape roof deck seams, achor porches, decks, carports and other attached structures, and anchoring the roof to the exterior wall and the wall of the house to the foundation.

Water damage, Non-Storm Related

This accounts of 20 percent of all claims to Travelers Homeowners Insurance Company. It is made up of water damage caused from leaking pipes, water heaters, refrigerators, air conditioning units, and washing machines. Rocklin property management companies are all too familiar with water damage that is not storm related. SAC-METRO takes preventative steps to make certain any sign of a leak is discovered and repaired before it becomes a flood.

  • Short term solutions to protect your home against flooding including conducting regular annual or semi annual inspections of your appliances, hoses, and fittings to check for leaks or corrosion. Fix any leaks immediately. If you plan to be away from your home for an extended period of time, shut off the main water line and drain the pipes.
  • Long term solutions include purchasing sensors that detect water and signs of a leak at the appropriate locations in your home including behind the refrigerator, water heater, washing machine, and dishwasher.

Hail

Damaged caused by hail makes up 16 percent of all homeowners insurance claims. While property management Rocklin companies do not usually see much hail in this area of the country, the Midwest receives usual hail storms during tornado season with hail as large as the size of baseballs.

  • Short term solutions include removing patio furniture from outside and placing it under a covered area, like a carport or garage. Park your vehicles inside a garage of under a parking structure.
  • Long term solutions include getting your home IBHS FORTIFIED. You can click here here to see if your home is in a hail-prone area. If it is, IBHS can provide homeowners with a high impact roof covering.

Water Damage, Weather-Related

Melting snow, flash flooding, severe rain and thunderstorms, and ice damage make up 11 percent of national homeowners insurance claims.

  • Short term solutions that can protect your home include clearing rain gutters, storm drains, and inspecting your roof to ensure all shingles are in good condition. The Rocklin property management team at SAC-METRO has adopted semi-annual property inspections to clear rain gutters of debris and inspect the property to ensure it is weatherproof.
  • Long term solutions include installing a waterproof membrane under your roof to prevent water from leaking in, insulating your attic to prevent ice-dams, and insulating water pipes to prevent them from freezing during the winter months.

Protecting Your Home Against Theft With Rocklin Property Management

Theft and burglaries account for 6 percent of insurance claims.

  • Short term solutions to protect your home include closing and locking windows, doors, gates, and garage doors. Refrain from hiding spare keys outside and if you are going to be away, talk to a neighbor about collecting your mail from your mailbox for you and bringing in your trash cans after trash day.
  • Long term solutions include installing a security system with alarms, cameras, lights, and even a live monitoring agreement with the security system of your choice. Manicure your yard to prevent overgrown trees and shrubs which provide a good hiding place for thieves. Property management Rocklin experts have found that installing motion sensor lighting, hanging curtains on windows that can be easily viewed from the street, and getting to know your neighbors can be helpful in preventing unwanted visitors at your property.

SAC-METRO wants your house to be a safe and secure haven for you and tenants. Call SAC-METRO today to see how we can provide you with the physical and financial security of your home.

Why You Should Rent with Roseville Property Management Instead of Buy

You have been anxiously saving and working hard for years in order to purchase your first house. The time has finally arrived and you have all your ducks in a row. But when you start shopping for homes to purchase, you recognize the housing market does not have all its ducks in a row. You find it is cheaper to rent than buy. You are immediately discouraged and angry by this reality check because the amount of house you can afford to buy is smaller than what you can afford to rent with Roseville property management. Before you spiral down into deep sadness, remember there is a bright side to this dark side. You can reinvest the savings you will gain from renting and continue to grow your financial portfolio so you can afford a bigger house once the housing market shifts back in your favor.

Why the Shift in Housing Prices?

The recent acceleration in housing prices can simply be described as a classic economic supply and demand imbalance. Too much demand and too little supply. This imbalance has shifted the desired housing choice back in favor of renting a house with Roseville property management instead of buying. With low housing supply, buyers create bidding wars, driving up home prices and decreasing affordability to median-income families. Low interest rates on mortgages also drive up home prices. On the flip side, the market generally sees housing prices drop as mortgage interest rates rise. In a recent study performed by Zillow, 100 real estate economist experts claim by a 43% plurality vote that the housing market will shift back in 2020 to a buyers market. By that time, the supply of houses for sale should exceed the demand, making home-buying affordable again and abolishing bidding wars.

Research to Show Renting with Roseville Property Management is Better Than Buying

A study performed by Realtor states that the monthly costs of owning a home that you live in are up 14 % over the past year, which is more than three times the annual increase in rent prices on a national level. It states that rent prices are only up 4% annually.

New research from Florida Atlantic University and Florida International University faculty have found that the housing markets where it still might be cheaper to buy than rent can be found in much of the Midwest and Northeast, specifically Chicago and Cleveland. Otherwise, markets along the coasts including Miami, Los Angeles, San Francisco, Seattle, Atlanta, Dallas, Denver, and Houston are a renters market.

In May, a separate study performed by Zillow and Pulsenomics found that half of the economists polled predict a recession in 2020. The market is about as high as it was at its inflated peak in 2006. The housing market cannot go too much higher at this point.

According to a report released by Attom Data Solutions, Quarter 2 of 2018 saw a 6.3 percent increase in the national average home price for both single family homes and condos compared to one year ago. The new average home price is $255,000. While that is a new all-time high, it is also the slowest annual appreciation since Quarter 2 of 2016.

What You Can Do with Your Extra Savings from Renting

It is not just cheaper to rent with Roseville property management, it may also now be a better investment. New research from Florida Atlantic University and Florida International University faculty have found that renting and reinvesting the savings from renting will outperform, on average, owning and building home equity. This is in terms of wealth creation. That is the first time renting outperforms buying since 2010. If the average American home price is $255,000, a 20 percent down payment is $51,000. Whatever amount you have already saved for your down payment, build on it. Try investing the savings you get from renting into a brokerage account that tracks the market. Property management Roseville companies say you should find an investment where you can hope for a 7 percent annual return. Research shows that homeowners typically spend 1 percent of the value of the home doing repairs, annually. That means on a $255,000 home, a homeowner spends $2,550 per year on repairs that renters do not have to pay. Save that amount and invest it.

Homeownership Isn’t All it’s Cracked Up to Be

When you think about forking out a hefty down payment, paying thousands and thousands of dollars of interest on a home mortgage for many years, maintaining the home on your own dime, and paying a premium price in this market, you will quickly see that renting with SAC-METRO is the smart way to go. Property management Roseville companies do not require a downpayment, just a rental deposit. There is no interest on your rent and we take care of maintenance for you. Give SAC-METRO a call today to see how we can set you up for success, so you can make the move once the housing market settles down.

Why Rent Out Your House with Property Management Instead of Selling

Let’s say you’ve been a homeowner for 15 years, raised children in your home, held down a good and steady job in the community, made memories to last a lifetime, and cared meticulously for your home over the years. As time has passed, you’ve either outgrown the home as you have welcomed new babies or are ready to downsize as your children have moved out and grown up. Maybe after all those long years of hard work, it’s time to retire in a comfortable climate that promotes the desired lifestyle of laying by the pool, golfing, shopping, and visiting grandchildren. Or perhaps you are ready to upgrade your starter home. Whatever your circumstances, Sacramento property management company, RPM SAC-METRO, urges homeowners to carefully consider the decision of renting out your home versus selling.

Principal, Interest, Down Payments, and Closing Costs

During the first part of a 30 year mortgage, most of the money in your monthly payment goes to pay down the interest. Very few dollars go towards the principal of the loan amount. Of course this is dependent upon the length of the term, your interest rate, and down payment. Don’t let all those years of paid interest go down the drain. You made the monthly mortgage payments, now let someone else make them for you until the house is paid off.

Remember that large lump-sum of money you transferred from your bank account all those years ago the day you closed on the house? Down payments and closing costs account for a big amount of the money you spent on your home. Closing costs typically range between five and ten thousand dollars, which have nothing to do with the equity you gain your home. Selling your home, when you don’t need the cash to purchase another property, would be unwise.

Building Wealth and Equity Through Tenants

Sacramento property management companies know that purchasing an owner occupied property and living in that property for a few years works in your benefit if you plan to build wealth with real estate investments. Interest rates for owner occupied homes are directly affected by credit score, the type of investment property, and your down payment. Let’s pretend your interest rate would be 4.5 percent for an owner occupied residence. However, if you choose to buy a house with the immediate intent of renting it out, you could plan on an interest rate closer to 5.0 – 5.25 percent for a single family residence. This proves the benefit of property management in Sacramento, CA, when choosing to rent out your once owner-occupied home, and transition it into a tenant-occupied home. Lower interest rates.

Few things are as wonderful as having someone paying for equity in a house for you. As your tenant makes the required monthly payment, you are getting further along in your quest to build wealth in the real estate market. Put simply, your tenants are buying a house for you. If you eventually choose to sell the home, you get all the equity back, not the renters. Homeowners who transition their homes into investment properties must ensure the rent amount covers the all home expenses, as well as protects you during vacancy times. If it does not, you may reconsider your option to rent.

Some Things to Consider in Sacramento Property Management

Is it Profitable? If only it were as easy as collecting an on-time rent check once a month, renting out your house would be a piece of cake. Unfortunately, it’s not that easy. That’s why property management companies exist. They do the dirty work for you, sometimes quite literally. Before choosing to rent your your home, it is crucial to do market research to determine the rent rate you could ask for your property. Your asking rent rate must be sufficient to cover the principal and interest (mortgage), HOA fees, taxes and insurance, maintenance, advertising, vacancy, and Sacramento property management fees. If your asking rent rate covers these expenses and more, you are looking at a positive cash flow rental property – the best of all worlds.

How’s the Market? Just like home prices, the rent market has been on the rise in recent years. Some housing markets seems almost fail-proof with rising numbers – the Bay Area and Sacramento markets being some of them. Some homeowners feel the need to make big repairs to their home before selling in order to get top dollar, but when you choose to rent out your home, time is on your side. If you are short on funds right now, you might have the money for the repairs in six or twelve months. Renting out your home for now would allow you time to save for those repairs. And who knows, you might like renting out your house so much, you keep the property as a rental forever.

Are you coming back? In the fast-paced world we live in, we sometimes feel the need to make life altering decisions immediately. Decisions like, “should I sell or rent my home?” This decision should not be a hasty one. However, many homeowners relocate for jobs or retirement, and do not know where the next turn in the road will take them. They like the security of knowing they have a “home” to go back to, if things do not work out elsewhere. Selling and purchasing another home incurs costs. You save money and gain more equity in your home when you choose to rent it out with companies who specialize in property management in Sacramento, CA, like SAC-METRO.

Let someone else build your wealth through real estate investments by choosing to rent out your home with our expert team at SAC-METRO. Call us today.

Why You Shouldn’t DIY in Sacramento Rental Property Management

The DIY fad has been on the rise since the birth of the internet, finding ways to save yourself money by doing-it-yourself. While projects can be fun and get your creative juices flowing, you don’t want a property management project. Take it from real estate investors who have learned the hard way, or should we say, the “do-it-yourself way.” RPM SAC-METRO has found that DIY in property management most often leads to stress, loss of sleep, endless internet research on how to fix things when they break, and time-intensive research on how to adhere to the housing laws to avoid lawsuits.

Time is Money

Time is your most valuable asset. Think about it—you can always get more money, but you cannot get more time. Time is limited. Time is what gets stolen away from you when you choose to be a DIY landlord. It sounds harsh, but it is reality. Sacramento rental property management does not take vacations or holidays. It comes knocking on your door at 3:00 AM when you have to get up for work at 6:00 AM during a weekday. Or on the weekend when it’s your only day to sleep in. It calls your cell phone on Christmas morning while your family is wrapped up in the magic and tearing open presents. It comes emailing even when you are sitting on the beaches of Bora Bora with your sweetheart soaking up the warm sun and smell of coconut sunscreen.

Everything from inspecting the property on a tenant move-out to scheduling maintenance to paying vendors and ensuring they completed their work to advertising of the property, conducting property showings, proper tenant screening, lease agreement signings, collection of rent payments, chasing down rent payments when a tenant doesn’t pay, maintenance, and handling of the finances all takes time and energy. In addition, tenants want a landlord who is available. Allowing yourself to be available at all times helps with tenant retention and encourages renters to take better care of your property. Do you have time for all of this? If so, be our guest and DIY in the property management industry. If you’re like most people, you may reconsider and hire a Sacramento rental property management team, like SAC-METRO.

Be Friendly, But Not Friends

Finding a balance between good cop and bad cop can be difficult. You want your tenants to like you, but you also need them to respect you and the lease agreement rules. That’s why it is wise to be friendly, but not friends, with your tenants. Sometimes this can be a thin line in rental property management. Sacramento investors should think of their rental property as a business, and not as a personal asset. When you have the business mindset, you can easily stick to your lease agreement rules. For example, what will you do when your tenant comes to you and says they lost their job and their car broke down last week, leaving them with no money left to pay rent. While the sympathetic personal side of you will want to say, “I’m sorry to hear this. Please pay when you get your next paycheck,” the business side of you will say, two weeks down the road, “Where is that rent check? I never should have bent the rules like this.” Always follow the lease agreement rules and treat all tenants the same way. If you do not have the strength or firmness to be strict and follow your lease agreement rules, it would be wise to find a management team. Bending the rules for one tenant, but not the other, can lead to discrimination lawsuits.

Follow Sacramento Rental Property Management Laws

Failing to follow the housing laws, can lead to endless hours of stress, loss of money, and time in court. A recent lawsuit filed by The U.S. Department of Urban and Housing Development (HUD) against Facebook claims that the social media website which also allows users to advertise items for sale, including rental properties, was participating in housing discrimination. In the press release, HUD claims that rental property owners were able to control and select which types of Facebook users could see their ads, discriminating against race, color, religion, sex, familial status, national origin, disability, and zip code, all of which are protected classes under the Fair Housing Act.

Failure to treat all persons equally is a quick way to land yourself in court in rental property management. Sacramento rental properties are often patrolled by “secret shoppers.” These “secret shoppers” pretend to be interested in your property, but they are undercover agents for companies looking to file discrimination lawsuits against property owners and management companies who may be discriminating against protected classes of people. This is why it is so important to treat everyone equally when showing properties, accepting applications, and during tenancy. With so many housing laws, it is difficult to stay educated on all of them. SAC-METRO participates in regular education courses to stay informed on all local, state, and federal laws.

Save Yourself a Headache, Hire SAC-METRO

SAC-METRO’s management fees are so reasonable, they practically pay for themself. Our vacancy rates are lower than our competitors and our tenant retention is exemplary. We save our property owners time, money, stress, and the risk of lawsuits. Keep your rental property safe. Call the top Sacramento rental property management team, SAC-METRO today to receive a quote for service.

Choosing the Right Property Management Companies, Sacramento

Picking out a property management company is like picking out the perfect nanny or babysitter for your child. You interview, do your research, check references and reviews, and hope you’ve made the right decision. When you choose RPM SAC-METRO, you don’t have to hope you’ve made the right decision. You will know you’ve made the right decision when choosing us over other property management companies Sacramento. Just take a look at some of our reviews from Yelp and BirdEye.

Renters

“I just signed my third year lease at a property managed by Kathryn and her staff from Real Property Management. Whether you are a renter or a property owner I don’t think you can do better than this firm. They routinely inspect the properties to ensure the tenant isn’t causing damage and to identify any items that may need attention. When I telephone their office they know who I am and where I rent. You aren’t just another number with this property management office. Their services are accessible, they are quick to respond and any repair services needed are done well. This property management office/staff is truly the best. It doesn’t get any better than this.” Shirley D. (5 Stars on Yelp)

“This property company had managed the rental home I resided in for more than 2 years.  They have always been extremely professional and punctual. I had a few maintenance issues arise and I was always responded to in a timely manner.  I have had several communications with Kathryn Guthrie and she had been fantastic to work with and super helpful.  Walk thru was quick and painless: Would definitely recommend this property company should you ever rent. Thanks again.” Grace R. (5 Stars on Yelp)

Loyalty and Retention with Property Management Companies Sacramento

SAC-METRO values loyalty and knows how to keep tenants happy and renewing their lease agreements year after year. The top property management companies Sacramento know that availability at all hours of the day and night, as well as a quick response time are invaluable to both real estate investors and renters. Everybody likes to feel like they matter and are cared about. That’s one of the many attributes SAC-METRO provides to its clients and tenants. Let’s see what property owners have to say about Folsom property management company, SAC-METRO:

Property Owners

“I’m a property owner who lives just far enough away to make having property management the only solution. RPM SAC-METRO was easy to work with, has dealt well with my hysterical phone calls when something doesn’t go right or I got a notice I didn’t understand and was panicking. They repaired an issue with my house for significantly cheaper than any quote I received. They selected a quality tenant who’s stayed with me since I started renting the property out over 3 years ago. Thanks, RPM SAC-METRO.” Jamie (5 Stars on Yelp)

“I want to say that as a new landlord, I was a bit wary of not doing everything myself and hiring a property management company.  However, I am pleased with the job Real Property Management SAC-METRO has done to this time after five months have passed on the contract. They made some important repairs to my property prior to obtaining a tenant, and they found a paying qualified tenant in a relatively short time. Their office is run efficiently and they answer any inquiries I may have promptly.  The charges are reasonable. … All in all I am quite pleased to this point and I recommend this firm for your property management needs.” Steven (4 Stars on Yelp)

“RPM SAC-METRO did a wonderful job at finding me a tenant for my property. They did an extensive review of the house and let me know everything I needed to take care of to pass the renter’s inspection program and the house was advertised on every available website for the area. Finally, they found me the ideal tenant for my house. I was very pleased with the level of service I received from the Real Property Management team.” Ari (5 Stars on BirdEye)

“RPM SAC-METRO was great to my family and I. I have properties all over the country and my job as a real estate investor became so much easier when I found RPM SAC-METRO. I use them to manage all my properties across the country, and they make my job a whole lot easier. I wouldn’t be able to handle half of the properties I own if it weren’t for RPM SAC-METRO.” Robert (5 Stars on BirdEye)

Why Property Owners Choose SAC-METRO

It’s clear that SAC-METRO is the top choice for investment property owners when shopping for property management companies Sacramento. The professional team at SAC-METRO has your same goals in mind. We handle everything from inspections of the property, to scheduling vendors and technicians for repairs, advertising, showing of the property, rigorous tenant screening process, lease agreement signing, maintenance of the property once occupied, compliance with the lease terms, renewals, move-out, and the turnover process. As mentioned above, our clients do receive discounted repair costs through our preferred vendor pricing whether their property is in Auburn, Elk Grove, or Folsom. Property management is a tough and time consuming business. Let SAC-METRO put you as our priority and provide you with fast and reliable service. Give us a call today.

How to Choose the right Property Management Company

Deciding on a property management company can be a daunting task. Did you do enough research? What if there are hidden costs? What if I don’t get along with the property manager? Will their goals be the same as mine? There are many unknowns when choosing a property management Sacramento, CA, company, but RPM SAC-METRO has put together this list of the right questions to ask, so you don’t second-guess your decision.

  1. Is the company dedicated exclusively to property management?
  2. How long have they been managing residential rentals, and how many properties?
  3. What training/certifications has the company received?
  4. Who do I contact with questions and how quickly will I get a response?
  5. How do I know what is happening with my rental property?
  6. How long, on average, does it take to fill a vacancy?
  7. What additional fees will be charged in addition to the management fee?
  8. How will maintenance costs be kept down?
  9. How will the company avoid collection problems and evictions?
  10. How are compliance issues and legal protection handled for clients?

Which Property Management Sacramento, CA, Company Has the Right Answers?

Getting the right answers to these questions can provide you with peace of mind while your management team takes charge. SAC-METRO property management company has the right answers to these questions.

  1. We are dedicated exclusively to managing rental properties for investors. Your success in owning a rental property is our only priority. Just like managing a mutual fund or investment in the stock market, we want your financial dreams to come true as we manage your real estate portfolio.
  2. SAC-METRO has specialized in the management industry for over 30 years.
  3. Our experienced team knows the industry and stays current and in compliance with all federal, state and local laws and regulations. This includes all Fair Housing Laws, Equal Opportunity Laws, Americans with Disabilities Act, and many more.
  4. We provide a 24/7 hotline as well as an online owner portal for investors to contact our team about any questions, comments or concerns they have about their property. We encourage open communication both ways. Communication leads to success.
  5. Property investors can collaborate with our experience team on asking rent prices, see when rent payments are deposited into their accounts, see disbursements made, review status of an application, and discuss needed maintenance. They can call our 24/7 hotline or reach us through email.
  6. Our vacancy times are proven to be shorter than the average Auburn property management company. We have a proven process that allows us to quickly fill your vacancy with qualified tenants to reduce your risk of an eviction. We know that everyday your home sits vacant, it’s money out of your pocket. That’s why we understand time is of the essence. Upon a resident moving out, we immediately inspect the vacant property, make notes and schedule appropriate vendors and maintenance technicians, attractively market the property and schedule showings, and conduct our rigorous tenant screening process to get your home occupied as quickly as possible.
  7. Clients choose SAC-METRO because we are transparent with our fees. To receive a quote for our services to manage your rental property, please call us today.
  8. SAC-METRO keeps maintenance costs down by conducting regular property inspections. We catch the problems when they are still small to prevent big hits to your financial statements. As a client, you will receive preferred pricing from all of our vendors to save you money when your property does have a maintenance problem.
  9. Property management Sacramento, CA, tenant screening processes are not all created equal. SAC-METRO requires that all tenants 18 years and older fill out and sign an application to rent and submit sufficient income proof. Our professional team then verifies employment and rental history, conducts credit, criminal, and background checks, and thoroughly explains the lease agreement to reduce your risk of collection problems or eviction.
  10. Compliance issues and legal problems are handled professionally and legally at SAC-METRO with the help of our experience team and legal professionals. If an eviction occurs, we seek counsel from our legal team to ensure the process is handled correctly with notices and paperwork. We train our team to observe non-compliance with lease agreements which include pets, occupancy guidelines, non-compliance with pest control treatments, failure to pay rent, and much more. Protecting your investment is our priority.  

Why Investors Choose SAC-METRO

When you partner with a professional Auburn property management company, like SAC-METRO, rentals are a great financial investment. Let SAC-METRO handle the details of your investment for you, so you can invest in real estate stress-free. We’ll help you avoid late night and holiday maintenance calls, costly fines, unnecessary vacancies, unexpected emergencies, and dealing with evictions or late rent payments. Call the top property management Sacramento, CA, company today!

Avoiding Costly Mistakes With Property Management Companies

Owning and managing an investment rental property is as easy as receiving an on time, full rental payment, right? Wrong. If only it were that easy and simple. The truth of the matter is owning and managing an investment rental property comes with complexities, knowledge, experience, and expertise. One wrong mistake and you could land yourself in the courtroom with costly bills from your lawyer. Sacramento property management companies know that managing a rental property alone can be stressful and more than you bargained for when you signed the Closing Documents on the house. That’s why the top management company, RPM SAC-METRO put together this free informative library of information to help you along the way.

  • Time Constraints: Property management is a 24/7 job that requires a responsible party to be available at all times. Yes, this includes major holidays like Thanksgiving and Christmas Day. Maintenance emergencies don’t take vacations. Whether it’s 3:00 AM on a normal day or 9:00 AM on Christmas morning, residents need help when a pipe springs a leak, or a toilet floods, or a fire sparks chaos. Maintenance does not disappear if you ignore it. In fact, it can often times get worse. Take maintenance requests seriously and respond to them promptly. Make the necessary repairs correctly. Maintenance emergencies are just the tip of the iceberg. The entire leasing process such as preparing your home to be rent-ready, advertising your rental, coordinating home showings, conducting tenant screenings, creating and signing a lease contract, and much more prove to be heavy time commitments. A rental investment is a time investment.
  • Follow Laws: You must always follow the law. Take the time now to educate yourself on your local, state, and national rules and regulations. Otherwise, you might find yourself with some hefty violation fines in the future. Violations of local, state, and federal laws can hurt your cash flow. Some major laws to pay close attention to include the Fair Housing Act and Americans with Disabilities Act. Specific laws and regulations apply to property owners. Be aware of collection and eviction laws, property inspection regulations, local city ordinances, state property code laws, and trust accounting laws when handling security deposits and rental payments. Sacramento property management companies know that following these laws only provides you with protection. Don’t think of educating yourself on these matters as an inconvenience. You will create major inconveniences for yourself if these laws are ignored.
  • Firm Lease Agreements and Tenant Screening: Clearly outline tenant responsibility versus landlord responsibility in your lease agreements. Elk Grove property management companies know this will eliminate disputes down the road. A well-written lease protects you as the homeowner. It is your chance to communicate your expectations and set firm-but-fair rent policies. Ensure that your tenants understand every clause of the agreement at the time of signing. This includes but is not limited to: when rent is due, who is responsible for maintenance, who is responsible for pest control and compliance with pest control if it is needed, rules for caring for the home, occupancy guidelines, pet rules, and much more. Carefully choosing a tenant limits your risk of damage to the premises as well as evictions. Do not settle for a mediocre tenant just to fill your vacancy more quickly. This most likely will lead to regret. Verify tenant income and check rental history. Conduct background, criminal, and credit checks. Require an application for every tenant over the age of 18. Following a rigorous tenant screening process sets you up for success and positive cash flow.
  • Sacramento Property Management Companies Stick to a Budget: It is important to account for unexpected costs. Money flows both ways with a rental investment. You must save and account for the costs of home repairs, vacancy times, insurance costs, legal fees, and property taxes. If a simple home repair has you in a panic, you need to reconsider your cash flow management. Look at past repair invoices to determine if an appliance might be in need of replacement in the near future. A general rule of thumb is that carpet should last 5-7 years, appliances should generally last 10-12 years, and paint generally has a lifespan of about 2-3 years. Keep a strict budget and always account for each dollar to stay on track.
  • Regular Home Inspections: Conducting regular home inspections is the easiest way to know the status of your rental and protect yourself as a homeowner. Inspections are a time to catch maintenance problems before they escalate into expensive repairs. You can also look for signs indicating your tenants are not complying with the rules of their lease. Post proper Entry Notices informing your tenants of the date and time frame you plan to enter. While inside, check for compliance with occupancy guidelines, pest control, pets, and damage to the property. Inspect the exterior of the property including structural stability, landscape, sprinklers, irrigation, and rain gutters.

By following the above recommendations provided by professionals at Sacramento property management companies, you will provide yourself with shorter vacancy times, steady cash flow, decreased maintenance costs, and reduced liability. SAC-METRO wants you to have a positive experience as a rental investor. With more than 30 years of experience, our experts utilize a hassle-free leasing cycle that is proven to be successful. You can be a profitable landlord and see investment gains. Put our Elk Grove property management team to work for you. Learn how our proven processes can increase your bottom line. Give SAC-METRO a call today.

How Property Management Teams Communicate in the Digital Age

There is no denying that the way people communicate in 2018 verses 2000 has changed drastically. Do you remember when you used to pick up a landline telephone and hand dial your friend’s phone number? You had it memorized and you would chat for minutes or even hours. How often do you call friends on the phone now? Is it mostly text messages that you use to communicate? And how about that landline? Has it been disconnected and you switched over to a smartphone? A 2017 Pew Research study shows that 77% of Americans own a smartphone and among those 77% are the younger generation who are also starting to make up the majority of the workforce. Communicating in the digital age is transforming at a fast pace in every industry. The top Sacramento Property Management company, RPM SAC-METRO, is keeping up with the technology because it knows that communicating with both clients and tenants is imperative to the success of its business.

How Sacramento Property Management Companies Take Advantage of Technology

With the advantages of technology at your fingertips, SAC-METRO offers the following suggestions on how to make your life easier, by utilizing technology:

  • Limit Your Paperwork – Turning to digital leasing contracts is the easiest and quickest way to make the best use of today’s technology in the property management industry. Though one piece of paper hardly takes up much space, printing lengthy lease agreements or other documents adds up quickly. With increasing real estate prices, companies can save money by cutting down on the amount of office spaced used by not having to store printed originals and copies of agreements, maintenance requests, notes, and much more. It’s also faster when looking up lease agreements or maintenance requests for references. To top it off, you get greater flexibility by having access to this information from anywhere by using cloud storage. You no longer have to be in your office to see the information you need, when you need it. Say goodbye to tenant application packets too. Rather than piling up hard copies in file cabinets, create online documents accessible with the click of a button. Have prospective tenants apply through an online screening process. Use a digital signature when signing a lease contract or application to rent. At SAC-METRO, landlords and tenants utilize online portals to view all of these documents. No more wasted time, waiting around for people to turn in paperwork. An online approach to property management in Sacramento CA is the way to go.
  • Advertise and Market Online – When potential tenants are searching for houses for rent in Sacramento, they need to be able to find your information fast. There are too many competitors, and you need to be at the top of the list. Tenants do not want to drive around for hours with their eyes peeled for “For Rent” signs in the front yard. You are doing yourself a disservice by not marketing your rental home online. As a homeowner, utilizing online methods increases your profitability. You see shorter vacancy periods when using virtual resources. Use a variety of sites and resources to increase the amount of people that see your listing. Create vivid pictures, panos, 3Ds, interactive floorplans, or digital video tours of the property. These online virtual showings allow tenants to view your house at the time and place convenient for them. It’s gives them a better look at the layout of the floorplan and allows them to see more realistic features and characteristics of the house. Everyone knows photoshop can make anything look beautiful. Serious tenants want to see the real picture. Advertising online also give tenants the ability to schedule a live showing by submitting an online request and gives homeowners the greatest chance to get quality tenants into their homes.
  • Communicate
    • Client Communication – Seek out a management company that clearly communicated with its clients. SAC-METRO utilizes an online owner portal to communicate and give live updates to its clients. When clients sign a Sacramento property management agreement with SAC-METRO they automatically get access to an online owner portal. Here, they can interact with our live support team 24/7. Any questions or comments they may have about their property can be answered instantaneously. They can also view online updates on applications to rent, status of an application, see statement balances, and see when security deposit disbursements are made. SAC-METRO believes in communication and transparency.
    • Tenant Communication – Sacramento investors cannot afford messy communication with their tenants. Lack of communication or messy communication is a quick recipe to end up in the courtroom. SAC-METRO ensures there is a “paper trail” of interactions. In today’s digital age, that trail applies to more than a virtual stack of papers. This includes emails, online documents, and texts as well. This does not include phone calls or in-person conversations. That’s where digital notes on the management company’s part come into play. Document everything. Otherwise, you face a high level of risk and liability if caught in a legal battle. The last thing you want is to be stuck in a he-said, she-said situation. Remember that texting may or may not stand up in a court of law. Be careful what information you choose to communicate with your tenants through text.Tenants can also pay rent and submit maintenance requests through their tenant online portal.
  • Be Respectful – Choose to be respectful and make use of the Golden Rule. Words and contexts can be vague through digital communication. Speak and respond to requests and inquiries the way you would want to be treated. Do not call or text tenants, clients, or prospective tenants during hours you would not want to be contacted. When communicating, use proper grammar and spelling.

The basics of property management in Sacramento CA are the same as always. Market a property, find and screen quality tenants, maintain the property, ensure tenants are respectful of the house, stay on top of paperwork, oversee the move-out process, and get the property ready for the next tenant. But the logistics of Sacramento property management are changing with the times. Give yourself the best chance at being successful in your investment property by turning digital with paperwork, advertising online, and communicating clearly and conveniently. Call SAC-METRO today to see how we can use technology to your advantage.

How to Avoid Rent Collection Troubles in Property Management Communities

Cashflow is the lifeblood of property ownership. As a property manager, you need to collect rent on time, pay the mortgage, and cover any routine maintenance or emergency repair costs. Without the rent coming in each month, this can cause stress on personal finances as you probably have an owner occupied mortgage to pay along with daily living expenses. How do you manage to keep the rent coming in each month? How do you stabilize your cash flow given the unpredictable nature of human nature?

Cash Flow Obstacles

  • Daily Life and Obligations. In a perfect world, there would be no issues with receiving your monthly rental payment. Your tenant would deliver the check on time, and you deposit it into the bank immediately. Simple, right? Those who have experience in property management Auburn rental properties know reality is much more harsh and rarely goes this smoothly. Tenants go about their own daily lives with many uncertainties. Even the most reliable tenant could suddenly be unable to pay on time or at all due to changing jobs, roles or circumstances. Checks get lost in the mail. Due dates fly by without notice due to distractions. Life changes and so do responsibilities and priorities. The list goes on, but there is a solution near you in Auburn: property management that uses automated technology systems to resolve the traditional and common risks of the rent collection process.
  • Tenant Screening. RPM SAC-METRO has a rigorous screening process. As mentioned above, even the most thorough screening process cannot make property owners immune to evictions, but our proven screening process certainly cuts down on the risk. We choose our tenants wisely by requiring all applicants who are 18-years and older fill out an application to rent, submit sufficient income proof, pass criminal, credit and background checks, and receive only the most positive rental verifications.
  • Communicating Expectations. When it comes to property management, Auburn leasing professionals must set clear expectations. Communicating lease agreement rules clearly so that all parties understand what is expected of them, helps tenants remember to not only pay rent on time, but to care more carefully for the property. We recommend being firm and upfront about all lease rules.

Reward On-Time Payments for Property Management Auburn Tenants

Incentives, whether you are three or seventy-three years old, are always attractive to people. Just as someone works extra hard at their job to qualify for that annual bonus, renters enjoy getting rewarded for their efforts and responsibility of paying rent on time. SAC-METRO incentivizes its tenants and states the payment conditions clearly in the rental contract. We also communicate clearly with our tenants on a regular basis to ensure all parties are on the same page at all times. Our Resident Club system rewards tenants every time they make a rental payment on time, making paying the rent something they look forward to instead of dread. Paying on time no only saves them a late fee on rent, but also saves them money on purchases they make every day. Once a member of our Resident Club, they can browse for discounts and coupons to local grocery stores, shopping and dining.

Automate Rent Collection Process

In a world that constantly evolves technologically, SAC-METRO keeps up with the times. We use an electronic payment system that eliminates the many issues with the traditional check-in-the-mail method. Missed payments trigger our automated collections process. This system enforces the payment conditions set forth in the contract and follows applicable legal regulations to assure all is done appropriately. If an eviction is necessary, we offer comprehensive legal support from our in-house legal counsel to protect you and your property. We move forward by giving proper legal notices as advised by our lawyers. Our expert property management team is familiar with notices, collections, and unlawful detainer protocols. We safeguard rental properties, homeowners, and renters using our local and experienced teams.

We are Here to Make You Succeed

Do you dread the first of the month because of the rent collection process? Stop putting unnecessary stress on yourself as you hope and pray that the rent check will be in your mailbox on the first of the month. There is an easier way to protect your cash flow with effective and proven property management. Auburn property management properties have access to the most advanced property management systems and service with SAC-METRO. Just as a financial advisor manages and protects your financial portfolio in the stock market, we protect and manage your real estate investment property and always have your best interests in mind. Investing in the top property management Auburn company, SAC-METRO, will be the best decision you make. Call today and let us stabilize your cash flow.