Maintain Stable Cash Flow Through Better Rent Collection

Rent collection is not rocket science, but it does take a lot of research and practice. Unfortunately, some people learn rent collection through trial and error. That hard way. Rancho Cordova property management experts at RPM SAC-METRO want to make sure you are not one of those people who struggle monthly with collecting rent. With more than 35 years of experience in property management, we know the ins and outs of how to maintain stable cash flow through a better rent collection process. If you want your monthly rent collection to get easier, keep reading for our professional advice.

Rigorous Tenant Screening Process

You know the song, “let’s start at the very beginning, a very good place to start.” Keep this famous song from The Sound of Music in your head when thinking about maintaining stable rent collection in Rancho Cordova. Property management teams know that having a rigorous tenant screening process can protect you from evictions in the future. Evictions that happen because tenants fail to pay rent. We know that evictions can happen for different reasons, but failure to pay rent is the number one reason for evictions. Carefully screening tenants means you call previous landlords to check for good references, run credit checks to make sure they have a good history of paying bills on time, and verify income proof to see if they have a stable job so that they can afford the rental price each month. Do not lower your standards for anyone. Not only will you regret lowering your standards if faced with an eviction, but you could also land yourself in a lawsuit for discrimination and not treating all applicants equally.

Rancho Cordova Property Management Experts Communicate Clear Expectations

“I didn’t know,” is an easy crutch for tenants to fall on when they fail to pay rent on time. Do not let this be an excuse used by your tenants in Rancho Cordova. Property management leasing agents should always communicate the lease agreement clearly and concisely. Within the first few paragraphs of a lease agreement, landlords should state the monthly rent amount, the penalty that follows if rent is not paid on time, and how and who they can pay rent to each month. Many tenants do not read word-for-word when signing a lease agreement, even though we require them do so. As the leasing agent or landlord, please clarify rent expectations at the time of move in, so that there is no room for confusion. If they don’t pay, they don’t stay.

Understanding Obstacles

Even the most perfect tenants run into uncertainties that can make their rent payment late or obsolete. Due dates fly by without notice, jobs can be lost, checks get lost in the mail, or the death of a family member can happen, all of which can interrupt your rent cash flow. Rancho Cordova property managers do not need to be robots without feelings, but even with sympathy, they can enforce rent collection rules. Once again, do not make exceptions to the rule for one tenant without doing it for the other. This is where the gray area starts which can lead to a lawsuit.

Simplify and Automate

In an ever changing technologically advanced world, there is plenty of software and websites out there that allows landlords to automate their rent collection process. The rent checks flow in each month and if the rent check is not delivered, some programs issue alerts to automatically issue a Three Day Notice to Pay or Quit. These automated rent collection websites and softwares simplify the process by depositing the money straight into your bank account. No more deposit slips and calculator tape. Rancho Cordova property management companies are seizing the day and letting technology do the work for them.  

Reward On Time Payments

At SAC-METRO, we know how much you appreciate on time rent payments. We do too. So why not let your tenants know. When SAC-METRO tenants pay rent on time, they receive discounts and coupons to local stores. These include grocery stores, clothing stores, restaurants and more. Nobody likes paying rent, so we are turning the tables and making paying rent something they look forward to each month.

Maintain Steady Cash Flow Through SAC-METRO

The professional staff at SAC-METRO follows all of the advice given above. We have a strict tenant screening process that guarantees our clients get only the best and most qualified people living in their homes. We communicate clearly and effectively with our tenants, not just at the time of lease signing, but throughout their entire stay at our property. The experts at our Rancho Cordova property management office are humans who have real feelings, sympathize with people, but still understand that this is a business and rent collection matters even when obstacles arise. We have an automated rent collection process that allows our clients to receive deposits into their bank accounts, so they get paid faster than ever. Everyone benefits from our rent collection process, tenants and clients. Call us today.

How Property Management Rocklin Companies Get Homes Rent Ready

You have just collected the mail and find your tenant has turned in an official 30 Day Notice to Vacate. If they are good tenants, you find yourself disappointed and maybe even stressed about the turnover process and if you will find tenants as good as the last ones. Having turnover in a home is a normal part of property management. Rocklin based company, RPM SAC-METRO, knows that having a vacancy in a rental property can leave landlords worried about making the mortgage payments on their own. The unknown of how quickly they will find a quality tenant and how to get the home rent ready can feel like a heavy burden. That is why SAC-METRO has a proven process that expedites the turnover process while getting the home rent ready, as well as aggressive marketing techniques.

Acknowledgement of Notice to Vacate

As soon as you receive the 30 Day Notice to Vacate, give your current tenants a receipt or letter to acknowledge that you have received their notice. We refer to this as the Acknowledgement of Notice. Be specific in your letter of the exact move out date, cleaning guidelines, how the disbursement of the security deposit will be allocated, and how they can turn in keys to their Rocklin property management team. In this letter, give your tenants the option to schedule a Preliminary Move Out Inspection. A Preliminary Move Out Inspection gives the landlord permission to enter the house and make notes of any repairs or replacements that will need to be done after the tenant vacates. If they choose to move forward with the Preliminary Move Out Inspection, you will have a headstart on the turnover process once vacant because you will be able to schedule the proper vendors and technicians to enter the home immediately, eliminating any down time for the property. If your tenant opts out of the Preliminary Move Out Inspection, you cannot enter the house until your resident has returned keys on the last day of occupancy.

Move Out Inspections

Rocklin property management is a competitive business. One that has too high of a price if you move slowly. If you have conducted a Preliminary Move Out Inspection, start calling and scheduling vendors for the first day of vacancy. If you did not complete a Preliminary Move Out Inspection, enter the house as soon as you receive keys. Change door locks, inspect all appliances and test them to make sure they are in working order. Check the condition of the flooring, walls, window coverings, bathroom vanities, kitchen cabinet and counters, glazing on the bathtubs and showers, and look for any signs of water damage. Inspecting one room at a time, and doing so thoroughly, will help ensure your house gets back to looking brand new for your next tenant.

Checklist Tips

  • First things first, re-key the property. This includes door locks, garage codes, and mailbox keys. Property management Rocklin companies never know who may be holding on to an extra set of keys. Re-keying the property adds security. You will not be able to change locks to HOA gates, but double check that your tenant has returned all HOA keys that you issued them at the time of move in.
  • If painting needs to happen, paint the entire wall instead of doing a touch-up. Too often touch-up paints do not match, making the walls appear patchy. It is worth your time or money to make certain the walls look clean and uniform.
  • Hire a professional truck-mounted carpet cleaning system if carpets do not need replacing. If carpets are holding an unpleasant odor, consider replacing the padding under the carpet.
  • Check the property for pests. If pest control is needed, schedule that vendor first. Getting rid of pests can sometimes take weeks or months, even with aggressive and proper treatment options.
  • Test all smoke and carbon monoxide detectors to make sure they are functioning properly. Change batteries as needed.
  • Spruce up the yard by trimming overgrown shrubs, replacing dead flowers or plants, mowing the lawn, and fertilizing. Property management Rocklin professionals know that curb appeal is very important when showing a rental property.
  • Hire professional cleaners. It is worth the price to hire professional cleaners, rather than doing it yourself. Cleaning every nook and cranny takes a lot of time and hard work. It is usually well worth the cost, so landlord and managers can work on marketing the property, instead of scrubbing it clean.

Market Comparisons

Doing your homework to make sure you are asking the correct rental price is paramount to having success when trying to fill a vacancy. Asking for a rental price that is too high can prolong your vacancy time and leave prospective tenants disappointed after walking through your house. Pricing your home too low can result is immediate occupancy, but also a lower caliber of applicants who might be less qualified financially. The best Rocklin property management teams take the time to put together market analysis reports which compare rental listings within a close proximity. These comparisons include number of bedrooms and bathrooms, square footage, amenities, proximity to transportation and commercial access, age of the home, updates on the home, and much more. If you are just starting out with market comparisons, try looking at RentOMeter to get a general idea of the average price people are asking for similar homes in your area.

Filling Your Vacancy with Property Management in Rocklin

It is no surprise that investment property owners seek out SAC-METRO when looking to hire a professional management company. SAC-METRO has a reputation for filling homes will highly qualified tenants, faster than its competitors. At SAC-METRO, we take care of all the hassles of getting your home rent ready for you. Whether you just bought the property and are looking for your first tenants, or if you have owned the property for years and just received a Notice to Vacate from your renter. You’ll know you are in good hands when you choose SAC-METRO. Call us today.

How Roseville Property Management Teams Plan for Maintenance

Spring is just around the corner meaning it is time to dust away the cobwebs and prepare for the chirping birds. With a change in weather and temperature, also comes a change to caring for your investment rental property. It happens annually and the best Roseville property management companies, like RPM SAC-METRO, plan ahead to make certain nothing is missed during routine springtime property inspections, and that the budget has room for proper service technicians. Here are a few points to touch on while maintaining your property and getting it ready for spring and summer.

Spring Inspection Checklist

  • Appliance Tune Ups: perform heating, air conditioning, humidifier, dehumidifier, and ventilation tune ups on the property. As the cold winter season comes to a close, change air filters on the air conditioning units and schedule proper certified technicians to come and perform a multi-point inspection. Doing so will help prevent breakdowns and ensure that the unit performs at full capacity to cool the house. Having a cooling system that works efficiently during days where temperatures reach between the 90s and even 100 or more degrees will help Roseville property management companies keep tenants happy. Clean out humidifiers and dehumidifiers and check humidity levels in different areas around the house.
  • General Inspection: While performing the above mentioned tasks, inspect the general condition of the property. Check the condition of the flooring, walls, general cleanliness, and take note of any lease compliance issues. Check the safety of glass shower doors, toilet seats, and test window and door locks to see that they are functioning as they should. Doing so will limit your liability. Review occupancy guidelines and pet rules. A good rule of thumb that Roseville property management teams follow when checking occupancy is to look for any signs of overcrowding within the house. Having more beds, furniture, or clothing than expected based on the lease agreement occupancy is a good sign that unauthorized tenants are living in the home. If you find this to be the case, counsel with your lawyer for a proper course of action.
  • Check and Schedule Proper Landscaping Care: Consider aerating the lawn, reseeding, fertilizing, and pruning the trees and shrubs. Check for roots that could cause damage to your foundation or walkways and overgrown trees that could compromise your property’s security. Roseville property management teams want to remind property owners that tree branches that reach to upstairs windows may appear inviting to home intruders. Just because your property is currently occupied doesn’t mean you should ignore curb appeal. Keep your home looking attractive and inviting by planting fresh flowers if needed. You never know when your current tenants might turn in a 30 Day Notice to Vacate.
  • Test smoke and carbon monoxide detectors: Biannual testing and inspections of smoke and carbon monoxide detectors is crucial to limiting your liability as a landlord. Many states and local governments require it be done biannually. Stay informed on your laws and codes. Change batteries if needed and reinstall any detectors that have been taken down or removed. If detectors have been removed, speak with your tenants about the safety of keeping the alarms installed. Document your conversation to remove liability.

How to Stay Prepared for Maintenance

No matter how meticulously tenants take care of your property, things will break and maintenance is bound to happen. Roseville property management teams and landlords can be prepared for the maintenance requests by setting aside ten percent of rent each month. Another way to look at it is to set aside one month’s rent annually to account for maintenance. At the start of each year, take note of which appliances will be in need of replacement or repair. Remember, older homes will likely require more maintenance than new ones. The monthly ten percent rule may need to be adjusted and increased for old houses. Here are a few tips to keeping maintenance costs in check.

  • Be Proactive: SAC-METRO remains the leaders in the Roseville property management industry because we practice what we preach and guarantee results. Following our spring and fall inspection checklists helps keep maintenance costs down and protects homeowners. As fall and winter approach, clean the rain gutters, change the air filter on the furnace, schedule a furnace tune up, and inspect roof shingles to make sure they are in good condition and will not spring a leak into your attic or ceilings.
  • Be Responsive: When a phone call, text, or email come in from a tenant, respond quickly. Make yourself available at all times of the day or night. We know not every property owner is willing to answer maintenance calls 24/7. If you fall into this category,  consider contacting a Roseville property management company to do it for you. Document how you responded to maintenance requests and hire only licensed and insured technicians to make repairs.

Have the Best Roseville Property Management Team on Your Side

Many investment rental property owners fear the cost of hiring a management company is too high. At SAC-METRO, our fees practically pay for themselves. We are known for having shorter than average vacancy times and for having proven processes in place to save our clients money. Roseville property management is a big task and requires a lot of time, energy, and work. Let SAC-METRO deal with the day-to-day stress while you sit back and watch your bank account get bigger each month. Call us today.

Invest in Rental Properties and Hire a Property Manager

Are you looking for a place to invest your money but struggling to make a decision on where to put the funds? The stock market, mutual funds, a business venture, and real estate all prove to be profitable. If you want to make big bucks and get a promising return on investment, property management Sacramento companies are seeing investment property owners reach their wildest financial dreams by choosing real estate. Did you know that in 2018, renters paid out more than $504 billion dollars to landlords and management companies? Yes, you read that right, billion. It greatly surpassed 2017’s amount of just $12.6 billion. If you want to get in on the action, there is still room for you.

Building to Rent, Not Sell

It is no secret that rising interest rates, stricter zoning and permitting, and an increase over recent years in home building materials are not only making housing unaffordable, but also scarce. As hopeful wannabe homeowners have saved money for a down payment over the years and excelled in the workforce to achieve their desired salary, their dreams of becoming a homeowner are getting crushed. And while we do not have a solution to homeownership problems, property management Sacramento company, RPM SAC-METRO is aware of a home builder that has found the light at the end of the dark tunnel. Christopher Todd Communities, LLC, built more than 450 homes in the Phoenix, Arizona, area last year. The catch is that they do not build homes for ownership, but for rental. These unique communities are horizontal apartment communities made up of single family homes. Occupants do not need to qualify for a loan with a high interest rate to get into affordable single family housing. They can rent a brand new single family home, tailored to their choice, and save the money that would otherwise go to pay interest. The concept of build-to-rent is catching on across the country. Developers find it extra attractive that they can give high quality service to their tenants because the houses are in a concentrated area. AHV Communities, LLC, is developing this same kind of community in Texas, BB Living is also developing in Phoenix, and NexMetro Communities will break ground on $300 million in projects in 2019. It is a business model that has taken off and is becoming increasingly successful amongst national companies in property management.

Sacramento Rental Properties Remain Profitable

SAC-METRO understands that individual property owners do not have the capital to build entire built-to-rent communities, but they can invest in a rental properties and see great returns with their investment due to the high demand for rental properties. According to Local Market Monitor, Sacramento made the top 25 best markets for rental properties in 2018. Sacramento has a population of more than 2.2 million people and a job growth rate of 1.8 percent annually. The research also found that Sacramento has a 4 percent population growth over a 3 year period. Owning a rental property in a community with job growth and population growth is a guaranteed way to fill a vacancy. The average home price is $348,000 which is on the higher end of the top 25 list, but still proves to be profitable with the help of experts in the property management Sacramento industry. SAC-METRO specializes in the Sacramento community and pays great attention to each property it manages.

Getting a Loan for a Rental Property

Before diving in head first, there are some things to know and consider when purchasing an investment property for the sole purpose of renting it out. Unlike purchasing an owner-occupied home, rentals require more. It is common for lenders to require a minimum down payment of 20 percent, since mortgage insurance is not available for investment properties. Rental properties typically have higher interest rates associated with them as well as different approval requirements than owner-occupied loans. If you are looking to buy an investment property, speak with a mortgage consultant to determine your requirements.

Renting Out Your House with the Top Property Management Sacramento Company

Owning a rental property is a big money maker, but it also requires a lot of time, attention, expertise, and organization. Managing a rental property without knowledge or experience has been known to land investors in hot water. When property owners need to hire someone they can trust, they call SAC-METRO. With more than 35 years of experience, we know the laws and regulations. We take care of the daily maintenance calls from tenants, scheduling of maintenance, rent collection, accounting, move ins and move outs, marketing, showings of the property, and uphold a rigorous tenant screening process. We find our clients the most qualified tenants, in record time.

Get rich the easy way. Let someone else pay the mortgage and manage the property for you. Call the top property management Sacramento company, SAC-METRO today.

Sacramento Homeowners Are Renting Instead of Buying a Home

Navigating the waters of choosing to rent out your home or list it for sale can be difficult. There are so many options and what-ifs that present themself with either decision. There are many pros and many cons to each. It comes down to the personal decision of the homeowner determining what is best for them. Property management companies in Sacramento are seeing a large increase in the amount of properties that are listed as rentals in comparison to for sale signs. With mortgage interest rates hovering around five percent at the start of 2019, purchasing a house is becoming increasingly unaffordable. It is not a buyers market. It is a renters market. That is why choosing to list your house for rent can prove to be a very profitable choice in this economy, and here’s why.

Why Is Buying a House Unaffordable?

Many factors play a role in making housing affordable and unaffordable, but recent reports released at the beginning of 2019 are taking a look back at 2018 to see exactly what the market did to land the U.S. in an unaffordable housing market. Last year, unemployment nearly hit a fifty year low while the amount of job openings were high. You would think that with more citizens employed, they would have more money to spend and be purchasing houses. However, mortgage interest rates also increased putting the once affordable house, out of reach for even the well-employed. Property management companies in Sacramento know that these five percent mortgage rates may not seem high to those over the age of 40 who bought a house in the past with rates between ten and fourteen percent. But the increase between four and five percent is making all the difference for millenials.

In 2018, home builders built fewer affordable new single family houses than in past years. Reports show 50,000 affordable single family homes around 1,400 square feet were built in 2018 compared to the typical 200,000 in normal years. Instead, builders have their eyes set on expensive apartment complexes and executive housing. Let’s not forget that the price of building materials, including lumber and gypsum, have also increased over recent years. Builders are also running into stiff zoning restrictions and higher permitting costs in urban areas where the affordable housing shortage is especially tight.

How Homeowners Can Make Money In a Renters Market

Property management companies in Sacramento see houses listed for sale sit on the market for months without selling. All of the above mentioned reasons are to blame for this discouraging situation. Homeowners need not worry about selling their home for less than it is worth just to get it off the market. They have another choice. A choice that can result in big cash flow. Listing a home for rent in a renters market is the smart choice if you do not need the equity out of your home to purchase a new one. HotPads released a recent report showing that in 2018, renters paid a record $504.4 billion in rent compared to 2017’s whopping total of $12.6 billion. Going along with the increased amount Americans spend on rent, Pew Research Center has also found that more households are renting than at any point in the past 50 years. Sacramento property management companies not only saw an increase in the amount of people renting, but also an increase in the rental price from 2017 to 2018. San Francisco takes the cake with the highest monthly average rent price for a one bedroom apartment at $3,535. New York City falls slightly behind that at $2,895. While Sacramento might not at as high at $3,535 per month for a one bedroom, it is still very high at $1,140 per month as of January 2019. That is a 3% increase from 2017. These rent increases allows property owners the opportunity to make money despite not being able to sell their house. They will experience low vacancy rates due to the apprehension of would-be home buyers. A high demand for rentals helps drive up the rental price because of basic supply and demand economics. Not only can property owners expect to find a large pool of quality prospective tenants, but also the potential to make big bucks.

Why Property Owners Need the Top Property Management Company in Sacramento

Renting out your house is no easy task. Many property owners underestimate the time, organization, stress, and overall management duties that a rental home requires. RPM SAC-METRO is the leader of property management in Sacramento and has a proven track record for over 30 years. SAC-METRO has lower vacancy rates than its competitors, while continuing to provide quality service and find highly qualified applicants. SAC-METRO handles everything for property owners including conducting market research to ensure you get top dollar in rent, marketing the house, showing the house, conducting a rigorous tenant screening process, signing lease agreements, handling and scheduling of maintenance, rent collection, property inspections, move-outs, and turnovers. We know you have a choice from many different property management companies. Don’t make the mistake of hiring the wrong property management company. Sacramento is where all your rental investment dreams become reality. Call SAC-METRO today.

How Sacramento Rental Property Management Companies Avoid Legal Troubles

An investment property is designed to generate cash flow, giving you income or extra spending money. This is attainable when you carefully follow all federal, state and local laws along with ethics and do your research when choosing the right property. It is easy to lose this income or extra cash flow when you fail to adhere to laws, codes and regulations. Failure to follow laws can cost property owners so much money in legal fees, it wipes bank accounts clean. Do not let this be you. This situation is avoidable and Sacramento rental property management leaders at RPM SAC-METRO are here to support you and protect you against making these avoidable mistakes.

Know Your Laws

This task alone may feel overwhelming, as there are so many laws that you must following the second that you label your property as a rental property. Some laws are put into place to protect property owners and others are to protect tenants. Either way, you must follow them. Here is a list of some of the most common laws that property owners must know to dodge lawsuits:

  • Americans with Disabilities Act: Sacramento rental property management teams are not allowed to discriminate against any person who has a disability. This civil rights act protects tenants from being discriminated against for their race, sex, national origin, or religion. It also covers those with mental or physical disabilities. This is where the gray area starts for many property owners. If a tenant fills out an application and says that they have a service animal, that is not considered a pet. Even if you have a “no pet” policy, a service animal must be allowed at no additional charge. Property owners also cannot inquire as to what the disability is. They can only ask if the service animal is required for the disability. Remember, a disability does not need to be severe, obvious, or permanent to qualify for the needs of a service animal. If a tenant needs to make modifications to the property in order to make it functional for their disability, they can fill out a Reasonable Accommodation Request. Modifications to the property are to be paid for by the person with the disability who is requesting the change.
  • Fair Housing Act: This is a federal act that rental property managers in Sacramento must follow. This act applies to those in protected classes from being discriminated against in purchasing or renting housing. Protected classes include race, color, sex, age, familial status, national origin, or disability. Property owners cannot pick and choose their tenants by discriminating against these protected classes when renting or advertising, and cannot intimidate or harass anyone based on these characteristics. A recent article published by USA Today states that Facebook allows landlords to discriminate in housing ads on their social media website, HUD alleges. This means, HUD claims Facebook is allowing property owners to target only prospective tenants they would want to see their ads and can filter by race, sex, age, color, familial status, national origin or disability. Do not filter who is allowed to view your property in online ads, who is shown your property in person, or who you ultimately choose to be your tenant.

Make certain you are not violating either of these laws, along with many others not listed above. Be conscious of what you ask prospective applicants and tenants. Do not discriminate against anyone who is classified as a protected class. Follow a rigorous screening process and treat everyone equally.

Evictions in Sacramento Rental Property Management

This is another area that can land property owners in hot water if done incorrectly. Evictions are sensitive and must be done in compliance to the law. Afterall, if you evict someone, you are taking away their shelter and putting a mark against them on their credit report. This could follow them around for years when seeking future housing. Before moving forward with filing an unlawful detainer after failure to pay rent, seek the legal advice from your attorney. Evictions can happen if a tenant is not in compliance with lease agreement terms. A few of the most common lease agreement terms that property owners see getting violated include failure to pay rent, not following occupancy guidelines, or failure to comply with a “no illegal drugs” policy. The most common reason Sacramento rental property managers see the cause for eviction is failure to pay rent. If rent is not received on time, property managers can post a formal three-day notice to pay rent or quit. If three days pass by and still no rent payment is received, contact your lawyer for proper guidelines on how to collect rent or start the eviction process. Remember, that you cannot evict someone for failing to pay their late fee associated with late rent. For example, if rent is $2,500 and the late fee is an additional $35, and the tenant comes through with the payment of only $2,500, you are no longer able to evict them. The $35 late fee can be collected later. Do not accept partial rent payments. This requires landlords to itemize daily rent fees and can lead to a messy eviction process.

Document Everything

Possibly the best way Sacramento rental property management professionals can protect themselves against legal woes is to document everything. We are not saying it is easy or fun, but we are saying it is necessary. Make the time to put everything in writing. It is difficult to recall every maintenance request, what was done to solve the maintenance request, or every conversation you have had with tenants regarding lease violations, and much more that property owners deal with daily. By documenting these things, you create a paper trail that can protect you if a tenant or applicant tries to sue you. You can document the old fashioned way by handwriting notes, opt to type notes on your computer, or utilize property management software that allows a note taking option on resident files. Date and time stamp your documented notes.

Do not take your chances in falling victim to costly legal fees. Contact the leader in Sacramento rental property management, SAC-METRO today. Let us protect you.

How to Work with Auburn Property Management Teams

Making the decision to self manage a rental property can be the right decision for a lot of property owners. Whether you started out hiring an Auburn property management team or are considering making the change from self managing to hiring it out, the majority of investment property owners have seen a lot of success with hiring professionals. Property owners often underestimate the daily tasks and time that goes into managing a rental property. Everything from getting the property rent ready, to researching the rent rate, advertising, leasing the property, handling and scheduling maintenance, the financials, rent collection, evictions, and much more can be daunting and take more time than you bargained for. If you are considering making the switch from self managing to hiring it out, the experts at RPM SAC-METRO have a few shopping pointers to make certain you hire the right company for your property.

Choosing the Right Auburn Property Management Company

Shopping around for a property manager is like shopping for a nanny to care for your children. It is imperative that you do your research, conduct interviews and ask the right questions, and look out for a good or bad track record. Consider looking for the following characteristics when shopping for a manager:

  • Clear Expectations and Pricing: Know what is your responsibility and what is the management company’s responsibility. What you can expect from your manager should be clearly stated in your service agreement. Property management in Auburn should have a simple and clear pricing structure. Hidden fees are not acceptable. Ask what the standard property management fees are and how pricing and payment works when maintenance is required. Ask all of your pricing and expectation questions up front. It is better to be safe than sorry.
  • Transparent Communication: Possibly the most important thing to look for when shopping and working with Auburn property management companies is ask how they communicate with their clients. The best property managers communicate with their clients and tenants clearly and often. Just like you would converse with the nanny at the end of the day regarding your baby, think of your investment property as your baby. Investors need to know what is going on at their property, whether it is in the turnover stage, leasing stage, or occupancy stage, there is always room and time for communication on both ends of the service agreement. We are not recommending you call your management team daily, but we do suggest that communication happens as often as makes you comfortable.
  • High Standards: Look for a company with high standards, ethics, honesty, proper certifications, training, experience, and legal counsel when shopping for your experts of property management in Auburn. Companies who take the time to learn and attend seminars to stay informed on laws and amendments can protect their clients from lawsuits. Property managers also handle finances including security deposits, application fees, and rent collection. Knowing you can trust a professional property management team will put your mind at ease and those rent checks coming in routinely.
  • Good Reviews: Just like shopping for a nanny, you want someone with a good track record, who comes highly recommended from past employers. Check star ratings online and discussion boards or comments to discover what past and current clients have to say about the Auburn property management company you are interested in hiring. Once again, better safe than sorry.

How SAC-METRO Keeps Property Owners Happy

At SAC-METRO, we put the success of your investment property as our highest priority. We know that if your property fails to succeed, so do we. We feel that pressure and work tirelessly to prove why those seeking property management in Auburn choose us. When investors sign a terms of service agreement with SAC-METRO, they can sit back with confidence knowing we handle everything for them, including:

  • Turning over a property upon vacancy
  • Scheduling all vendors and maintenance during occupied times
  • Doing market research to make certain you get top dollar for rent
  • Marketing your property across dozens of the top used websites that potential renters use
  • Conducting professional and ethical showings of the property and renting properties more quickly than our competitors
  • Handling our rigorous application screening process
  • Executing lease agreement signings and making sure tenants understand what is expected of them
  • Collecting rent and enforcing the eviction process if needed
  • And enforcing lease agreement rules while occupied

How SAC-METRO Communicates

If you thought the list above was long, it gets longer. We still make it our priority to send our clients weekly leasing updates, offer 24 hour live support, and give our clients online access to their owner portal on our website. Auburn property management cannot get better than this. Weekly leasing updates consist of information regarding who has viewed your property, how many showings you have had, and our follow up conversations with these potential renters. Our 24 hour live support is just one phone call away. No one likes having to wait on hold for minutes on end, or even worse, talk to a recording. SAC-METRO knows that offering our clients the opportunity to speak live with a real person is the most efficient way to conduct business and keep clients happy. And if that isn’t enough for you, we offer access to our online owner portal, which allows clients to view financial records and transactions, maintenance that has been conducted on the property, rental payment history, and more from the convenience of their own living room.

Give SAC-METRO the chance to wow you. Call us today.

Avoid Negative Tenant-Landlord Interactions

“Be friendly, but not friends,” is just part of the advice Folsom property management firms give to new landlords who enter the real estate investing industry. It can be a fine line, but maintaining professionalism and upholding lease agreement rules while still being kind and respectful is crucial to having a successful tenant-landlord relationship. Another way to look at it is “The Golden Rule of Property Management in Folsom.” Treat your tenants the way you would want to be treated. The experts at RPM SAC-METRO are providing landlords with the following recipe to help them establish successful relationships and avoid negative tenant interactions. Mix in just the right amount of these tips, and you are sure to have positive and respectful communications with your tenants.

Don’t Make it Personal

A house is just a house until you make it your home. Whether you intended all along to transition it into a rental property or if life threw you a curveball and forced you into it, you are now making the decision to rent out your home. Either way, memories were made in that home, time and hard work were executed there, and you now find yourself with emotional ties to a piece of real estate. Folsom property management teams see this love and emotion from landlords to their homes often. Unfortunately, it does not serve them well. As soon as a property is transferred from personal use into a business investment, it must be treated like a business. When emotions are mixed in to a business deal, it is a recipe for disaster. No tenant is going to have the emotional attachment to your property like you do. After all, they are renters. They are temporary. Each month that they pay you rent, they are throwing their money away. You gain equity, but they gain nothing. See the property as emotionally-removed as possible and treat it as a business.

Be Realistic

Setting realistic expectations for your tenants and mixing it with emotionally-removing yourself will prove to give you success as you navigate property management in Folsom. Remember when we said a house is just a house until you make it your home? These temporary renters will only make it their home if they intend to stay there at least one year. They may not give the property the TLC that you gave it in years past, and that is okay. This is one of the purposes of the lease agreement. Be clear with your wording in your lease agreement so that tenants understand what is their responsibility and what is yours. Landscape care, shoveling of a snowy driveway, changing a light bulb, or unclogging a clogged toilet are just a few of the gray areas that tenants have reported to Folsom property management firms.

Show You Care

When a phone call, email, text, or knock at your door arrive from your tenant, respond and take action quickly. All maintenance requests should be responded and attended to within 24 hours of first hearing of the problem. Maintenance emergencies should receive priority and get immediate attention. Even when the phone rings at 5:30 PM on Friday night just as you are heading out for a fun-filled night of activities, answer the call. It may be a minor maintenance request that can wait until Monday morning, like a blind slat falling off, or it may be a maintenance emergency of a pipe bursting. If maintenance is ignored, you open up a can of worms. Some of the percussions you can expect include an angry tenant, a tenant who stops reporting maintenance because they see that you don’t take action, difficulty collecting rent, higher maintenance costs because problems that go ignored often get bigger and worse, and high tenant turnover rates. Show that you care and your attentiveness will go a long way.

Document, Document, Document

Property management in Folsom is a fast-paced business. Depending on how many properties you are juggling, you may have multiple tenant interactions daily, making it difficult to remember who needs what and what was said. One of the most important tasks landlords will do while managing is to document. Document maintenance requests, conversations, emails, phone calls, texts, and even observations that you notice while conducting property inspections. Doing so will protect you in case a tenant ever tries to take you to court. Document how you responded to maintenance requests with time stamps, what was said between the two parties, and any lease agreement violations that you notice like occupancy or pet violations during routine inspections. If you do notice lease violations, address them promptly in writing.  

Why You Need Folsom Property Management Team, SAC-METRO

At SAC-METRO, we follow the Golden Rule and can prove that our recipe for successful tenant-landlord interactions always reap the best results. But if baking is not your forte, we invite you to step out of the kitchen and let SAC-METRO take control for you. Our experts have more than 35 years of experience in keeping tenants happy and long term. Call us today.

How to Select Rental Properties in the Elk Grove Property Management Market

Are you looking to purchase your first or second investment property? If you already have at least one, you probably have an idea of what makes for a good investment property. If you are a first time investment property buyer, the professionals at Elk Grove property management team, RPM SAC-METRO, know a thing or two about what makes a home desirable for renters. With almost 35 years of experience, you can trust what we have to say when it comes to attracting the right tenant with the right property.

Location, Location, Location

When a tenant makes their criteria for finding a rental property, the first thing they determine is location. Location is often determined by proximity to their workplace. Purchasing a rental home in a desirable location can be a game changer for property managers. Elk Grove is a sought after community in the Sacramento area, providing residents with everything they need to succeed in life. Purchasing a rental property in Elk Grove provides residents with close proximity to work, access for easy and quick transportation, restaurants, shopping, quality schools, beautiful landscape, and safety. Search for a home that is located in a quiet and safe neighborhood, away from busy streets, and near clean parks.

Elk Grove Property Management House Requirements

Searching for a rental property often starts online. Prospective tenants look at popular sites like Craigslist, Zillow, Rent.com, and Trulia, just to name a few. These sites allow landlords to post photos of their properties, which immediately give them the chance to hook someone’s interest. Property management in Elk Grove is competitive, so pick the best picture of your rental property, and use it as your featured image, or the image that shows up first on the listing. This picture is often of the exterior of the house, highlighting its curb appeal, or of the kitchen. When purchasing an investment property, search for homes that offer at least 3 bedrooms, 2 bathrooms, a fenced in yard, an open floor plan, and one that is no older than 15 years unless renovations have taken place or you intend to renovate and bring it up to date in appearances. A house with a two car garage is also desirable. All of these factors will determine a person’s decision to rent. SAC-METRO recommends single family homes over condos and apartments because a single family home is more likely to offer these housing requirements. A 3 bedroom, 2 bathroom home will be attractive to families who intend to plant roots for a couple of years, giving you a long term tenant. Single family homes also provide property owners the opportunity for a better return on investment.

Things to Avoid in Housing

From so many years of experience, Elk Grove property managers have discovered that the following houses are difficult to rent and these characteristics in a house should be avoided:

  • Less than 1,000 square feet
  • Without a yard
  • Located on a busy street
  • More than 25 years old
  • Houses that fail to offer an obvious master bedroom. If all the rooms appear to be so similar in size that it is difficult to determine which is the master, keep looking.
  • Quirky or dysfunctional layouts

If a house that you are considering buying as a rental property falls into any of the above categories, do yourself a favor and keep looking. Though it may take longer now, your vacancy times in the future will be reduced if you avoid these features. Of course a few of these mentioned characteristics can be fixed, but do your research on pricing to fix these items if you choose to move forward with the property. Sometimes the price is simply too high to make it worth the fix.

Self Management or Professional Management?

It is a common misconception that investment property owners can save themselves money by doing their own property management. Elk Grove management experts have found that the most common reasons landlords hire professional property managers are:

  • Setting accurate rental rates
  • Rent collection and deposit handling
  • Marketing the property
  • Rigorous Tenant screening
  • Management of tenants
  • Scheduling maintenance and vendor credibility
  • Resting easy knowing you are in compliance with all laws
  • Capitalizing on your time and money

Private landlords either bring so much stress and anxiety upon themselves or fail to adhere to housing laws that it is either not worth the savings or it ends up costing them more to self-manage due to legal issues. With so many federal, state, and local housing laws, it feels nearly impossible to landlords to educate themselves fully. Maintenance requests and trying to do-it-yourself jobs cause added stress and anxiety. Landlords must also provide around-the-clock availability and service to tenants in case of maintenance emergencies. These are just a few of the most common stresses and burdens that landlords feel. Eliminate these pitfalls and reduce your stress level by calling SAC-METRO today. Discover how we handle the Elk Grove property management tasks while still having the shortest vacancy rates when compared to our competition and find high quality tenants for our clients. Call us today.

Get Cost Effective Maintenance with Property Management

“I have a maintenance request…” are some of the most dreaded words heard by a property manager. It does not have to be this way. Sacramento property management company, RPM SAC-METRO, wants to change the effect this sentence has on investment property owners. For unprepared property owners, these words cause stress and anxiety. For prepared ones, they are merely words that cause you to take some action and probably take a little bit of money from your maintenance savings account. Something all investment property owners should have. To make sure that you feel like a prepared property owner for maintenance, here are some tip from the professionals at SAC-METRO.

Establish a Maintenance Budget

You have heard the Scout’s motto, “Be Prepared,” and it is a good rule of thumb that property management companies in Sacramento follow. SAC-METRO recommends that property owners set aside one-to-two months of rent to account for annual maintenance costs. Another way to look at it is to set aside one percent of the value of the property for annual maintenance costs. If your property value is $300,000, set aside $3,000 for your yearly maintenance budget. Keep in mind that you may not use all of this but it is better to be safe than sorry. When establishing your annual maintenance budget, consider what appliance are old and new, what will likely need repairs or replacing this year, or any upgrades you intend to complete.

Sacramento Property Management Companies are Proactive

Nothing hits you with regret like a small maintenance request that went ignored and ultimately turned into a big maintenance request with high price tags attached to it. To avoid this from happening to you, respond promptly and immediately when maintenance requests are submitted. It is easy for property owners to adopt an “out of sight out of mind” attitude, and while a request may seem small to you, you are not the one living with the maintenance issue on a daily basis. Keep your tenants happy by taking action when they alert you of maintenance. By doing so, you will get two things in return: tenants who see that you respect your property, which will cause them to do the same, and long term tenants who are satisfied with their living conditions and will forfeit thoughts of moving elsewhere. Sacramento property management companies have also seen great success with keeping maintenance costs in check by conducting annual and biannual property inspections of the interior and exterior. Check and inspect appliances, structures, smoke and carbon monoxide detectors, evidence of any water leaks or water damage, the condition of the roof, rain gutters, evidence of mold or mildew, and pests. A thorough inspection can also include checking that residents are in compliance with occupancy guidelines and pet rules.

Communication is Key

Lines of communication must be kept open on both ends of the tenant-landlord relationship. It should be stated and clearly explained in the lease agreement and during the lease signing process that tenants must alert their Sacramento property managers of any and all maintenance needed on the premises. Landlords should respond quickly to all maintenance requests, immediately to maintenance emergencies, and should see repairs all the way through to ensure quality maintenance was conducted satisfactorily.

Removing Liability

Hire licensed and insured repairman and technicians to fix maintenance requests. It may be tempting to take the DIY road and try to save yourself a few pennies, but too often this road leads to landlords paying more money to correct the DIY job that they did incorrectly. By hiring licensed and insured companies, Sacramento property management companies remove any liability from themselves, and place it on the company they hired. This protects them from lawsuits because licensed and insured technicians must follow laws and codes to make sure the fix is legal and safe. If you do the repair yourself and if it results in injury or hazardous living conditions to your tenants, you are the one sitting in the courtroom.

Conduct Maintenance While Vacant

While completing your walk-through checklist upon a tenant moving out, address all maintenance issues while the property is vacant and in the turnover process. This does not guarantee there will not be maintenance requests once occupied, but it will cut down on maintenance requests once your new tenants moves in. Sacramento property management companies find that by doing maintenance while the property is vacant provides many advantages:

  • You do not inconvenience your tenants
  • You spend less time on maintenance because you do not have to maneuver around someone else’s belongings
  • You do not have to clean up after yourself since you are likely hiring a professional cleaning company anyway after all maintenance is completed like painting and flooring replacement
  • You are more likely to get quality and highly interested applicants when the property is clearly properly cared for and respected

How Hiring a Property Manager Can Save You Money

At SAC-METRO, our clients automatically get our preferred vendor pricing as soon as they sign a management agreement with our company. This means that all of our licensed and insured vendors give our clients discounts on their services. We not only save you money through our preferred vendor pricing, but we also remove the stress and anxiety that comes with responding to maintenance requests. Let the experts at SAC-METRO, who have more than 35 years of experience, manage your investment rental property for you. Call us today.