How to Avoid Rent Collection Troubles in Property Management Communities

Cashflow is the lifeblood of property ownership. As a property manager, you need to collect rent on time, pay the mortgage, and cover any routine maintenance or emergency repair costs. Without the rent coming in each month, this can cause stress on personal finances as you probably have an owner occupied mortgage to pay along with daily living expenses. How do you manage to keep the rent coming in each month? How do you stabilize your cash flow given the unpredictable nature of human nature?

Cash Flow Obstacles

  • Daily Life and Obligations. In a perfect world, there would be no issues with receiving your monthly rental payment. Your tenant would deliver the check on time, and you deposit it into the bank immediately. Simple, right? Those who have experience in property management Auburn rental properties know reality is much more harsh and rarely goes this smoothly. Tenants go about their own daily lives with many uncertainties. Even the most reliable tenant could suddenly be unable to pay on time or at all due to changing jobs, roles or circumstances. Checks get lost in the mail. Due dates fly by without notice due to distractions. Life changes and so do responsibilities and priorities. The list goes on, but there is a solution near you in Auburn: property management that uses automated technology systems to resolve the traditional and common risks of the rent collection process.
  • Tenant Screening. RPM Select has a rigorous screening process. As mentioned above, even the most thorough screening process cannot make property owners immune to evictions, but our proven screening process certainly cuts down on the risk. We choose our tenants wisely by requiring all applicants who are 18-years and older fill out an application to rent, submit sufficient income proof, pass criminal, credit and background checks, and receive only the most positive rental verifications.
  • Communicating Expectations. When it comes to property management, Auburn leasing professionals must set clear expectations. Communicating lease agreement rules clearly so that all parties understand what is expected of them, helps tenants remember to not only pay rent on time, but to care more carefully for the property. We recommend being firm and upfront about all lease rules.

Reward On-Time Payments for Property Management Auburn Tenants

Incentives, whether you are three or seventy-three years old, are always attractive to people. Just as someone works extra hard at their job to qualify for that annual bonus, renters enjoy getting rewarded for their efforts and responsibility of paying rent on time. Select incentivizes its tenants and states the payment conditions clearly in the rental contract. We also communicate clearly with our tenants on a regular basis to ensure all parties are on the same page at all times. Our Resident Club system rewards tenants every time they make a rental payment on time, making paying the rent something they look forward to instead of dread. Paying on time no only saves them a late fee on rent, but also saves them money on purchases they make every day. Once a member of our Resident Club, they can browse for discounts and coupons to local grocery stores, shopping and dining.

Automate Rent Collection Process

In a world that constantly evolves technologically, Select keeps up with the times. We use an electronic payment system that eliminates the many issues with the traditional check-in-the-mail method. Missed payments trigger our automated collections process. This system enforces the payment conditions set forth in the contract and follows applicable legal regulations to assure all is done appropriately. If an eviction is necessary, we offer comprehensive legal support from our in-house legal counsel to protect you and your property. We move forward by giving proper legal notices as advised by our lawyers. Our expert property management team is familiar with notices, collections, and unlawful detainer protocols. We safeguard rental properties, homeowners, and renters using our local and experienced teams.

We are Here to Make You Succeed

Do you dread the first of the month because of the rent collection process? Stop putting unnecessary stress on yourself as you hope and pray that the rent check will be in your mailbox on the first of the month. There is an easier way to protect your cash flow with effective and proven property management. Auburn property management properties have access to the most advanced property management systems and service with Select. Just as a financial advisor manages and protects your financial portfolio in the stock market, we protect and manage your real estate investment property and always have your best interests in mind. Investing in the top property management Auburn company, Select, will be the best decision you make. Call today and let us stabilize your cash flow.

A Recipe for Success for Property Management Elk Grove Investors

Have you ever tried to bake cookies and failed to follow directions, resulting in a complete mess of a substance that hardly resembles cookie dough at all? We know the feeling. Mistaking a tablespoon for a teaspoon for salt is hard to reverse. The same can be said if property management Elk Grove companies do not follow proper precautions and maintain professionalism while managing properties, resulting in negative tenant relations. RPM Select has perfected the recipe on how to keep tenant relationships professional and maintain a safe and happy environment for everyone involved. Here are some tips on how you can create positive relations between yourself and your renters.

Don’t Make it Personal

Managing an investment property requires exact measurements of emotional ties – enough to care about the property, but not enough to take it personally or be distraught when things go wrong. Too often investment property owners find themselves emotionally attached to their rental home. With all the investment of work, money, and time that owners put into their homes, it is easy for them to get offended and find themselves emotionally drained when tenants don’t treat the property the way they would. This can become a common boiling point for investment property owners. However, in order to correct a problem, the first step is to always maintain professionalism even when the tenant does not. Keep your temper and emotions in check at all times. If you feel it is too difficult to separate yourself emotionally from the property, sometimes it helps to bring in a third party who is not emotionally invested to the property to be a mediator.

Be Realistic

A house will not always look as perfect and good as it did when it was newly built, freshly painted, new flooring installed, freshly landscaped, or remodeled. Elk Grove property management company, Select, has learned to avoid the trap of expecting perpetual perfection from its clients and tenants. The harsh reality that all homes suffer wear and tear from normal use whether owner occupied or tenant occupied can sometimes be frustrating to owners. Keeping this in mind adds a needed perspective when dealing with tenants. Even the most reliable, responsible, and trustworthy tenants cannot live up to unrealistic expectations of perfection. Remember they are paying you to give them a place to live, day in and day out. Living is sometimes messy. Investment property owners should understand that once they classify their property as a “rental property”, they need to treat it like a business investment.

Uphold Property Management Elk Grove Lease Agreements

Remember that tenants have a degree of latitude in a rental property and should have the freedom to live in the property as long as they stay within the property management Elk Grove guidelines of the contract and government laws. Nitpicking small details outside of your contract creates tensions between you and your tenant. Even if you intend to move into your home later, you still need to operate your rental like a business until the day you move back in. Do not take mistakes personally. If tenants don’t attend to every little detail of your home, like perfectly mowed grass, or paint over every little scratch on the walls, don’t stress.  Simply enforce the lease terms to ensure proper care of the property, not perfect care of the property. You can also opt to step out of the kitchen altogether and avoid the difficulties and emotion of property management. Local experts at Select can be your third-party buffer. We’ll represent your interests and protect your property while keeping the tenant happy. Think of us as your personal chef when baking those above mentioned cookies.

Take Time to Adjust

Handing over your home or rental property to a tenant is not easy. Take time for a mental adjustment. You will be more successful and prepared if you recognize that adjusting to such a big change is a gradual effort. Elk Grove property management companies too often see investment property owners react emotionally and frantically when that first maintenance phone call comes in just two weeks after their tenant moves in to the property. They immediately become defensive and feel as if their property has been vandalized because just two weeks ago, everything was in perfect working order. Respond quickly to maintenance requests to make tenants feel important, valued, and happy. Renters like to know that they matter to you and that you are doing everything in your power to keep them in a safe and secure environment. Make certain that proper vendors and maintenance is performed on the home, so that the plumber is not having to return for two and three visits just to fix a leaking toilet. That is an easy recipe for angry tenants. Real Property Management offers quality service and cost-effective solutions to help protect and uphold the value of your property.

Call the top property management Elk Grove company, Select, today to find out how you can have a fool-proof recipe for success.

Avoiding Negative Tenant Relations and Evictions

At RPM Select, we know that even the most thorough tenant screening process can end in an eviction. Unfortunate circumstances can fall upon tenants at any time including loss of a job, divorce, or any other number of circumstances. Some tenants may even give property owners fictitious excuses like, “I gave my friend the rent money and they told me they gave it to you,” or “we just bought a new car and we can’t afford to pay our rent until the 15th of this month.” All property management companies and private property managers have heard the many excuses. While Select leasing professionals are kind and sympathetic to those who do fall upon hard times, they also understand that we are a business and need to stay profitable, for ourselves and our clients.

Keep It Professional

Too often property owners find themselves emotionally invested in a rental property. They feel upset and angry if they find a chip taken out of the wood floor, or a scratch on the freshly painted wall, or a fridge that has dents and dings in it. They expect the tenants to care of the property as they would. Property management Roseville companies like Select urge our clients to care enough about their property, but not take it too personally if they find normal wear and tear during inspections. Even the best and most responsible tenants will have normal wear and tear from living in your house. We encourage our clients to think of themselves as a business owner, not a homeowner.

Reasons for an Eviction

While the above mentioned imperfections found during a home inspection may cause a property owner to feel angry and want to evict the tenant, there are proper and legal reasons to evict a tenant. Some reasons are:

  • Non Payment of Rent: Property management Roseville companies have found that this is the most common reason that tenants end up with an eviction. It comes down to the catchy phrase of “if you can’t pay, you can’t stay.” You can evict someone for nonpayment of rent, but you cannot evict for failure to pay a late fee.
  • Lease Violation: Next in line for most common reasons tenants get evicted is failure to adhere to the lease agreement. Even if it’s just one clause. This may include bringing pets onto the property if the lease states the pets are prohibited, unauthorized tenants living on the premises, subletting of the property, operation of a home-based business, or nuisance complaints from neighbors.
  • Property Damage: While Roseville property management companies expect normal wear and tear, intentional or unintentional property damage is reason for an eviction. Tenants cannot punch holes in the wall if they are struggling with anger management, they cannot lift floorboards to inspect what’s under the house, they cannot graffiti on interior or exterior walls, and they cannot keep so much moisture inside that it causes mildew and mold growth on the walls. Theses are just a few examples.  
  • Illegal or Drug Related Activity: It is standard for Select to clearly explain in the lease agreement that the use of drugs or any other illegal activity is grounds for an eviction. That goes for drug users and dealers.
  • Expiration of Lease: If a tenant has received proper notice that they are not invited to renew the lease or must lease the property for some reason, but they refuse, now you have what property management Roseville companies call a “squatter.” This is someone who refuses to leave and pay rent at the same time. This action would allow you to move forward with an eviction.

How Property Management Roseville Companies Protect Clients from Evictions

Select is one of the best known leaders in the industry when it comes to raising the bar on tenant screening standards. Our strict process requires that all applicants who are 18 years of age and older submit a signed and dated application to rent, submit sufficient income proof, pass criminal, credit, and background checks, and have recommended rental verifications. Select aims to ensure all parties understand every clause in the lease agreement and we set clear expectations at the time of the lease signing. We also give our residents the convenience of paying rent online and have an automated system that kicks into effect it a tenants fails to pay rent. We adhere to the strict legal counsel given by our in-house lawyers and always follow Roseville property management law as it pertains to an eviction. If our thorough process still doesn’t seem to calm your nerves when it comes to evictions, we offer an Eviction Protection Plan to our clients for a low monthly fee. It covers legal costs for filing an Unlawful Detainer and time in court associated with evictions.

For more information on how you can protect your investment property against an eviction, call Select today.

Property Management: Keep Maintenance Costs Low and Have a Quality Property

Whether you are doing property management on a small scale or large scale, even the best property managers cannot prevent maintenance repairs or the maintenance emergency calls at 2:00 AM. But among property management companies, Sacramento RPM Select, has more than 30 years of experience in the industry, allowing them to give helpful tips and tricks on how to cut down on costly maintenance repairs, and possibly your chances of getting that 2:00 AM wake up call.

Our Proven Cost-Effective Maintenance Process

Just like preventive medicine focuses on the health of people to protect and maintain health and well-being and to prevent disease, disability, and death, preventive maintenance can stop small problems from becoming big ones. And by big ones, we mean ones that not only take a big hit to your bottom line, but ones that can cause major damage to your property and put your renters out of the house for short or extended periods of time. At Select, we believe that reducing stress on investors and renters by instituting regular inspections of our clients’ properties can help maintain a safe environment for tenants and avoid unnecessary accidents and repairs. We have found that the best time to inspect properties is when the premises is vacant. Our professionally trained and educated leasing team is knowledgeable in both common and uncommon signs that indicate there might be an underlying maintenance problem. If we feel our team is not sufficiently trained in certain maintenance, we bring in expert service technicians. During the turnover process of a property, our staff not only looks for items that need repairs and updates, but also the items that are not obvious to the untrained eye. For example, a bubble of paint on the wall in the bathroom is not something all inspectors in property management in Sacramento, CA, would catch, but at Select, our team knows that is a sign of a leak or some extent of water damage. They are then able to take proper precautions and schedule proper care of the water damage to ensure your property stays a safe and quality place for tenants. Select has found that finding small problems, like a leaking pipe, before it becomes a big problem, like a flood throughout the house, saves our tenants time, money, and stressful situations.

Maintenance Schedules for Property Management Companies Sacramento

A change in seasons comes with a routine maintenance schedule. At the start of the fall season, Select inspects rain gutters, heating systems, roofs, and storm drains. Build up of debris in rain gutters and storm drains can cause flooding to the inside or outside of the property. If heating systems are not properly maintained, people could end up without heat during cold winter months, and just like with most people’s luck, it happens on the coldest day of the season. That is an easy way to end up with grumpy tenants. At the start of summer, Select ensures sprinkler systems, landscaping, air conditioning, railings on balconies/stairways, playground equipment, and much more are in proper and safe working order. Fire extinguishers are to be recharged and inspected annually along with railings and playground equipment. Often, large apartment buildings will receive unexpected inspections by the local fire department checking on the safety of railings along stairs and walkways, as well as ensuring these areas are well lit. It is imperative to property management companies, Sacramento, to maintain a detailed log of routinely performed maintenance. These logs protect owners against incidentals and help prevent accidents with tenants. Maintaining a detailed log of events is also important for general maintenance requests that we receive from tenants on a daily basis. We record when the request came in, what request was specified, when and who we sent out to inspect, and how the problem was fixed. This protects us and our clients from liability.  

How to Plan for Maintenance Costs

Select advises its clients to set aside one month of rent each year to help fund repairs. For example, if your property brings in $3,200.00 of rent each month, in year one, you should have that amount set aside. Maintenance is to be anticipated whether a property is owner occupied or tenant occupied and whether it is one year old or 50 years old. Our professional leasing team collaborates with expert service technicians to help property investors plan and budget for maintenance costs each year. Well-maintained properties and appliances last much longer than ones that go neglected. The insight gained by communicating with our expert property management in Sacramento, CA, service technicians can shed a lot of light on how much money property owners should set aside. For example, if a washing machine has had multiple repairs over many years, it’s probably a smart idea to set aside a few hundred dollars anticipating it to quit working a some point in the near future. At Select, we like to avoid surprises. We have found that proactive maintenance and routine property inspections prove invaluable. Keeping open lines of communication between property management companies Sacramento and tenants helps to catch maintenance problems before they become large ones. Select aims to provide quick service to keep tenants and property owners happy. The more valued our tenants feel, the more likely they are to renew their lease agreement when it expires.

Call today and find out what Select can do for you!

How to Choose a Sacramento Rental Property Management Company

If you’re looking to hire an elite and professional property management company in the Sacramento area, you’ve already come to the realization that investing in rental property is a modern day gold rush. Whether you just closed on your investment property or have a long standing property that needs the best management company in town, Select has your back. With over 30 years of experience in the industry, you can count on us to safeguard your property with our elite and professional team.

Setting Clear Expectations

One of the most frustrating things in life, whether it’s in your job, relationships with others, raising children, or hiring contractors, is a lack of clear expectations. No one likes to feel like they’re in the dark, literally and figuratively. That’s why Sacramento rental property management company, Select, ensures individuals on all sides of lease agreements are well versed in what is expected of them. It helps tenants follow through more promptly with rental payments, submit maintenance requests when needed, follow the lease agreement rules, comply with pest control services, and allows our professional leasing team to keep tenants and property investors happy. Our renters know that we reward them for paying rent on time. When they make an online rent payment on time, they have the opportunity to become a member of our Resident Club which allows them to save money on groceries, entertainment, and shopping. It’s just one of the many reasons that renters seek Select rentals. Because of Select’s effort to educate tenants and offer rewards alongside our professional and prompt service, our investors are more likely to retain long term tenants.

Get Comprehensive and Dependable Service

It takes a lot of time, effort, organization, and planning to smoothly manage rental properties. If you’ve tried managing your own investment property, you know just how much time, stress, planning, and scheduling it takes to be successful. Select educates property owners about our comprehensive services and what they expect from our reliable team. We do everything from  inspecting, marketing, showing, tenant screening, lease signing, rent collecting, maintaining the property, renewing lease agreements, moving, and reporting back. We have a 24 hour hotline that allows investors to call in and seek needed information or to discuss any property concerns. We encourage open communication from both sides of our management agreement. Investors are welcome to call in and discuss market rent rates, property concerns or maintenance, and any other information they need. They can also see real time updates by accessing their owner portal on our website from anywhere in the world. There, they can view any received applications to rent, see how many tours were conducted at their property during the showing process, and a market analysis on rent rates and trends. Our professional rental property management Sacramento leasing team lives within the local community, giving us valuable insight on market comparisons and local hotspots for dining, shopping, and fun.

Raising the Bar for Sacramento Rental Property Management

At Select, we hold ourselves to higher industry standards than our competitors. We pride ourselves on our ability to find qualified and reliable tenants more quickly than other management companies. Our proven leasing process shows that Select has shorter vacancy times and longer tenant retention than our competitors.

Avoid Common Mistakes

Our experienced team helps property investors avoid costly mistakes which usually fall into the legal compliance category. Select stays up to date on federal, state, and local housing laws including habitability, fair housing, and eviction laws. Our clients can expect to save on services and reduce their maintenance costs by following our recommendations and using our certified vendors. Routine inspections of our client’s properties help us stay proactive and catch any small repairs before they become big ones.

Get Financial Rewards by Choosing Real Property Management

Select offers a Referral Rewards Program to clients who recommend our Sacramento rental property management services to their family, friends, and fellow investors. Each time they recommend us and it results in a signed management contract, clients can get credits towards their monthly services – – and there is no limit on how often you can give referrals and be rewarded. In addition to properly caring for and placing qualified tenants at your property, our rental property management Sacramento teams can construct a customized lease agreement for your specific property to better protect you financially and make you a profitable landlord.

Why Property Owners Need Select

It’s a no-brainer to choose Real Property Management to safeguard your investment property. We feel confident you’ll love our services and see the financial growth you envisioned when purchasing your rental property in the first place. Due to our shorter vacancy times, long term tenant retention, proactive property inspections, comprehensive and dependable services, and Referral Rewards Program, client’s fees for our Sacramento rental property management services practically pay for themselves. Call us today to see how we can make your investment dreams can come true.